FITI Group follows the Global Reporting Initiative (GRI) Standards and the AA1000 Stakeholder Engagement Standard (AA1000SES). Referring to the five core principles of AA1000SES— Dependency, Responsibility, Influence, Diverse Perspectives, and Tension— the Group categorizes its stakeholders into seven main groups: customers, government, communities, banks, shareholders/investors, suppliers/contractors, and employees.
FITI values communication with stakeholders and is committed to effective engagement through diversified communication channels to achieve the following goals:
· Enhance customer service quality through professionalism and innovation
· Strengthen information disclosure to foster trust from government authorities
· Engage in two-way communication with shareholders, investors, and banks to achieve high recognition
· Collaborate with suppliers and contractors to build a sustainable value chain
· Deliver care and support to the community and employees to enhance sense of belonging
Stakeholder Engagement Outcomes
Through ongoing communication and collaboration with stakeholders, FITI Group identifies the topics of greatest concern to its stakeholders. This information is used to determine the Group’s annual material issues, disclose sustainability goals and policy directions, meet stakeholder expectations, and minimize potential impacts on stakeholders.
♦ The outcomes of stakeholder engagement and communication in 2024 was reported to the Board of Directors on December 20, 2024.
Employees
Stakeholders: Employees
Key Issues of Concern
♦ Information security and customer privacy
♦ Occupational health and safety
♦Operating performance
♦Market performance
♦Talent attraction and retention
Engagement Methods and Communication Channels
♦ Labor Management Meetings
♦ Employee Suggestion Box
♦ Employee Whistleblowing Hotline
♦ All Hands Meetings
♦ Employee Performance Evaluation Reviews
♦ Company Website
♦ Email and telephone Communication
Key Achievements in 2024
♦ Labor-management meetings held: 4
♦ Employee Welfare Committee meetings organized: 2
♦ Company-wide (All Hands) meeting conducted: 1
♦ Employee training hours: 67,731 hours (internal), 2,604 hours (external)
Customers
Stakeholders: Customers
Key Issues of Concern
♦ Market Performance
♦ Employee Diversity, Equity and Inclusion (DEI)
♦ Climate Issues
♦ Innovative and Low-carbon Products and Services
♦ Human Right Protection
Engagement Methods and Communication Channels
♦ Phone
♦ Email
♦ In-person and Virtual Meetings
♦ Survey
Key Achievements in 2024
♦ Customer Satisfaction: 2024 survey score of 4.16, exceeding the target score of 4.0
Suppliers / Contractors
Stakeholders: Suppliers / Contractors
Key Issues of Concern
♦ Ethical Management
♦ Risk Management
♦ Indirect Economic Impact
♦ Product R&D and Innovation
♦ Human Rights Protection
Engagement Methods and Communication Channels
♦ Supplier evaluation and audit
♦ Key supplier monthly meetings
♦ Supplier risk management meetings
♦ Supplier site audits
♦ On-site visits
♦ Contractor coordination meetings
♦ Contractor site inspections
♦ Contractor occupational safety management system
♦ Telephone or email
Key Achievements in 2024
♦ 33 supplier evaluations and audits conducted, assessing product quality, service attitude, and timeliness every quarter for the top suppliers. Of the 33 suppliers, 15 were rated "A" and 18 rated "B".
♦ Contractor management: Periodic inspections of contractor occupational safety and health management system were conducted in accordance with ISO45001.
Investors / Shareholders
Stakeholders: Investors / Shareholders
Key Issues of Concern
♦ Operating Performance
♦ Market Performance
♦ Occupational Safety and Health
♦ Information Security and Protection of Customer Privacy
♦ Waste Management
Engagement Methods and Communication Channels
♦ Monthly Revenue Information
♦ Investor Briefing
♦ Shareholder Meetings
♦ Investor Correspondence
♦ FITI Official Website
♦ Investor Relations Email
Key Achievements in 2024
♦ Held 6 institutional investor conferences in 2024:
‧ 3/13: Yuanta Securities institutional investor presentation
‧ 5/29: Mega Securities institutional investor presentation
‧ 6/12: President Securities institutional investor presentation
‧ 6/14:Grand future Securities joint ESG investment and corporate sustainability forum.
‧ 9/5: At the third institutional investor communication session organized by Cathay Securities, through continuous communication and collaboration with stakeholders, key stakeholder concerns were identified to formulate the Group's annual material topics, disclose sustainability goals and policy directions, meet stakeholder expectations, and simultaneously reduce impacts on stakeholders.
‧ Quarterly Forum: 12/10 Grand future Securities joint ESG investment and enterprise theme discussion
♦ 134 major press releases issued in both Chinese and English.
Government Agencies
Stakeholders: Government Agencies
Key Issues of Concern
♦ Market performance
♦ Employee Diversity, Equity and Inclusion (DEI)
♦ Climate issues
♦ Innovative and Low-carbon Products and Services
♦ Human Rights Protection
Engagement Methods and Communication Channels
♦ Participate in government meetings
♦ Respond to government surveys and audits
♦ Public disclosures and official correspondence
Key Achievements in 2024
♦ No cases of forced labor or discrimination complaints were reported in 2024.
♦ No environmental pollution incidents were reported in 2024.
♦ The 2024 greenhouse gas inventory was verified by a third party in June 2025.
Community Residents or Organizations
Stakeholders: Community Residents or Organizations
Key Issues of Concern
♦ Community Engagement
Engagement Methods and Communication Channels
♦ Public Welfare and Community Services
♦ Company Website
♦ FITI CSR Email and Telephone
♦ On-site Visit
Key Achievements in 2024
♦ Number of Partner Organizations: 14
♦ Community Investment Amount: NT$626,000
♦ Volunteer Service Hours: 260 hours
♦ Beneficiaries Reached through Volunteer Activities: 2,712 individuals
Banks
Stakeholders: Banks
Key Issues of Concern
♦ Material management
♦ Energy management
♦ Employee Training and Development
♦ Talent Attraction and Retention
♦ Climate Issue
Engagement Methods and Communication Channels
♦ Email and Telephone
♦ On-site Visit and Meeting
Key Achievements in 2024
♦ Expanded Credit Facilities
♦ Identified Banks’ ESG Material Concerns through Sustainability Questionnaires.
Fiti's stakeholders include customers, suppliers, employees, shareholders/investors, government organizations and community groups. If you have any question regarding the above issues, please contact Fiti.
Spokesperson：【 Frank Chen / Senior Vice President 】
Telephone：037-580088
E-mail:fitistock@foxsemicon.com