Stakeholder

Issues

♦ Non-discrimination

♦ Occupational Health and Safety

♦ Employee Diversity and Equal

♦ Opportunities

♦ Customer Privacy

♦ Indirect Economic Impact

Communication Channeks & Frequency

♦ Quarterly Labor Meetings (Quarterly)

♦ Employee Mailbox(As needed)

♦ Whistle Blower Mailbox(As needed)

♦ Annual Company Meetings(As needed)

♦ KPI (Annulally)

♦ Company Website(As needed)

♦ Phone or E-mail(As needed)

Performance Summary in 2024

♦ Held 4 labor-management meetings, with details disclosed in the company’s labor-management meeting section.

♦ Employee training:
Internal training: 693.5 hours completed and recorded. External training: 689.5 hours completed, with relevant certification submitted.

Issues

♦ Procurement Practices

♦ Customer Privacy

♦ Market Performance

♦ Indirect Economic Impact

♦ Material Management

Communication Channeks & Frequency

♦ Phone(Daily and as needed)

♦ Mail(Daily and as needed)

♦ Meeting(Daily and as needed)

♦ Teleconference(Daily and as needed)

♦ Survey (Annually)

Performance Summary in 2024

♦ Customer Service and Satisfaction: The 2024 customer satisfaction survey scored 4.16, exceeding the target score of 4.0.

Issues

♦ Customer Privacy

♦ Occupational Health and Safety

♦ Non-discrimination

♦ Employee Diversity and Equal

♦ Opportunities Opportunities

♦ Anti-competitive Practices

Communication Channeks & Frequency

♦ Annual Supplier Performance Report(Quarterly)

♦ Monthly Meetings with Critical Suppliers(Monthly)

♦ PO with Remarks (When the PO is issued, remarks are included to the suppliers for special requirements.)

♦ Mail(Daily)

♦ Phone(Daily)

♦ Supplier Meetings for Major Quality Anomalies(As needed)

♦ On-site Patrol / Work Report (As needed)

Performance Summary in 2024

♦ From Q4 2023 to Q3 2024, a total of 4 supplier evaluations were conducted, focusing on the quality, delivery, and service attitude of the top 10 suppliers each quarter. A total of 54 suppliers were evaluated, with 50 rated as Grade A and 4 rated as Grade B.

Issues

♦ Anti-corruption

♦ Anti-competitive Practices

♦ Energy Management

♦ Customer Privacy

♦ Business Performance

Communication Channeks & Frequency

♦ Monthly Revenue(Monthly)

♦ Earnings Conference(Quarterly)

♦ Investor Meeting(As needed)

♦ Shareholder Meeting(Annually)

♦ Company Website/Market Observation Post System(Timely)

♦ Investor Mailbox(Timely)

Performance Summary in 2024

♦ In 2024, 6 investor conferences were held:
3/13: Investor conference hosted by Yuanta Securities
5/29: Investor conference hosted by Mega Securities
6/12: Investor conference hosted by Uni-President Securities
6/14: Hon Hai and its Subsidiaries Thematic Series Seminar hosted by Fubon Securities
9/05: Q3 Forum hosted by Cathay Securities
12/10: Hon Hai and its Subsidiaries Thematic Series Seminar hosted by Fubon Securities

♦ A total of 134 announcements and significant updates were released (in both Chinese and English).

Issues

♦ Market Performance

♦ Business Performance

♦ Energy Management

♦ Local Community

♦ Indirect Economic Impact

Communication Channeks & Frequency

♦ Greenhouse Gas Report (Annually)

♦ Declarations, Anouncements, Seminars (Weekly)

♦ On-site Patrol (Monthly)

♦ Report and upload data according to laws and regulations (Monthly, quarterly and annually).

Performance Summary in 2024

♦ No cases of forced labor, discrimination, or related complaints.

♦ No environmental pollution incidents.

♦ The 2023 greenhouse gas inventory was verified by a third party in June 2024.

Issues

♦ Water Resource Management

♦ Waste Management

♦ Occupational Health and Safety

♦ Local Community Engagement

♦ Greenhouse Gas Emissions

Communication Channeks & Frequency

♦ Charitable Activities (Quarterly)

♦ Company Website (As needed)

♦ Spokesman Mailbox (As needed)

♦ ESG Mailbox (As needed)

Performance Summary in 2024

♦ March 2024: Sponsored Miaoli Special Education Cheerleading Team, supporting the "Slow Flying Angels" to win the gold medal at the 2024 World Cheerleading Championship.

♦ April 2024: Donated portable cups to rural elementary schools in Miaoli and local social welfare organizations.

♦ September 2024: Hosted a Mid-Autumn Festival market, inviting all employees to participate in a second-hand charity sale, with all proceeds donated to the Miaoli Family Support Center. Additionally, invited Miaoli Genesis Foundation, You-An Nursing Institute, and blind massage therapists to set up booths to sell charity goods and services, with financial donations provided to these organizations.

♦ November 2024: Donated children’s books to charitable organizations and rural elementary schools in Miaoli.

Issues

♦ All sustainability issues are highly prioritized and closely monitored

Communication Channeks & Frequency

♦ Phone (Daily or as needed)

♦ Mail (Daily or as needed)

♦ Banks to pay an on-site visit

Performance Summary in 2024

♦ Expanded credit lines.

♦ Conducted ESG surveys to identify key issues of concern for banks.